Frequently Asked Questions
Everything you need to know about our plant-based beverages and shipping.
What makes Elmhurst products different from other plant milks?
We use a unique HydroReleaseâ„¢ method which uses just water to separate the nutritional components of the nut or grain. This allows us to maintain more natural protein, vitamins, and minerals without the need for added gums, oils, or thickeners.
Do I need to refrigerate my Elmhurst products?
Our products are shelf-stable and can be stored in your pantry until opened. Once opened, they must be refrigerated and are best enjoyed within 7 to 10 days.
Are your products gluten-free and vegan?
Yes, all Elmhurst 1925 products are 100% plant-based, vegan, and certified gluten-free. We are also Non-GMO Project Verified.
How long will it take for my order to arrive?
Orders typically process within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if you are unsatisfied with your purchase, please contact our support team within 30 days for a replacement or refund.
Can I manage or skip my subscription deliveries?
Absolutely. You can log into your account at any time to swap products, skip a scheduled delivery, or cancel your subscription without any hidden fees.