Returns & Exchanges
Due to the perishable nature of our plant-based milks and creamers, we cannot accept physical returns of food products. If you are unsatisfied with your order or received a damaged item, please contact our team within 30 days of purchase for a resolution.
Inspect Your Order
Upon delivery, please check your Elmhurst 1925 products for any signs of damage or leakage that may have occurred during transit.
Contact Support
Email our customer experience team at [email protected] with your order number and a brief description of the issue.
Provide Documentation
To expedite your request for damaged or incorrect items, please include a clear photo of the product and the shipping box.
Receive Resolution
Once your claim is reviewed, we will issue a replacement or a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing